Sports / Casino
This page sets out the legal basis under which koreajitu operates your account, handles account data, and defines what applies to you as a registered user in Indonesia. Access to our platform and its features depends on local law and is available only where eligible regions permit.
When you open an account with koreajitu, you enter into a direct agreement with us that covers how you access the lobby, how your account balance is maintained, and how transactions through OVO, ShopeePay, and Bank Transfer are recorded and reconciled. These terms apply to every session you open — whether on a phone browser or a desktop tab — because your account is the same across all devices. We hold your account data only for as long as necessary to service the account and meet any applicable regulatory obligation in the regions where we operate. You can request a record of what we hold at any time through your account dashboard after login. If you use OVO or ShopeePay to fund your account, the transaction reference stays visible in your wallet history and in our transaction log — both records are yours to check. Eligibility to use koreajitu is determined by the laws of your local jurisdiction. We do not override local law, and we do not offer access in regions where it is not permitted. If your access is blocked at any point, the reason will be shown at login. For any question about whether you are eligible, the support channel listed on this page is the right place to start.
OVO transactions are logged in your account dashboard and in your OVO wallet history simultaneously.
ShopeePay deposits create a transaction reference visible on both sides — your wallet and our system.
Bank Transfer records are matched to your account automatically; confirmation appears in your transaction log.
Not every interaction with koreajitu falls under the same rules. Understanding the scope helps you know where this policy applies, where third-party terms take over, and what sits at the boundary of both. The table below breaks it into four clear areas so you can check what is relevant to your situation without reading the whole document.
Covered fully. Login sessions, device continuity, account suspension and account recovery all fall under this policy. Any access restriction due to local law is displayed at login.
Covered for OVO, ShopeePay and Bank Transfer. Once a transaction leaves our system to a payment rail, the payment provider's own terms apply to that leg of the transfer.
All game content, lobby pages and account-area pages are covered. Game mechanics from studios such as Spadegaming, CQ9 or JDB are their own intellectual property — we licence the content, we do not own it.
Links to external sites, e-wallet apps and banking portals are not covered by this policy. Once you leave our domain, the third party's own terms and privacy notices apply.
This policy is not passive — it gives you concrete steps you can take right now. You can review every transaction linked to your account, including OVO and ShopeePay deposits and Bank Transfer records, by opening the transaction history tab after login. If any account detail is incorrect — your registered name, contact number or linked payment method — you can submit a correction request directly from account settings, and our support team will process it and confirm the outcome in writing. If you have a question about how we hold your data, what we share and with whom, or how long a record is retained, you can raise it through the support channel on this page. You do not need to be a lawyer to exercise any of these rights — the forms and steps are in plain language inside your account.
Open the transaction history tab in your account dashboard. Every OVO, ShopeePay and Bank Transfer entry is listed with date, amount and status.
Go to account settings after login. Submit the correction through the form shown there. Our team confirms the change once it is verified.
Use the contact form or live chat listed in the support section below. State your account ID and the specific policy area — we respond in writing.
Where local law grants this right, submit a written request through our support channel. The current status of your request is tracked in your account dashboard.
For any question about this legal policy — whether it covers your rights, a specific transaction, or your eligibility in Indonesia — the right path is through one of the channels below. State your account ID when you write in so we can pull the correct record without delay.
The fastest path for account and policy questions. Open the chat widget from any page after login. State your account ID and the specific policy area in your first message.
For formal policy requests — data review, correction requests or eligibility questions — email our support address shown in your account profile page. We respond in writing.
The current status of any open request — correction, data review or removal — is tracked inside your account dashboard after login. You do not need to contact us again to check progress.
Account security and data consistency are handled at the account layer, not the device layer. When you log in from a phone and then switch to a desktop browser, your session, wallet balance and transaction history carry over exactly as they were. We do not store separate records per device — one account, one record set, accessible from any screen. Cookies on koreajitu are used for session continuity and for keeping your account logged in across page loads. They are not used to profile you for advertising. You can manage cookie preferences from your browser settings at any time. We retain account data for as long as your account is active and for any additional period required by applicable regulations in your region.
Account data — including transaction records from OVO, ShopeePay and Bank Transfer — is stored securely and accessible only to you and authorised staff handling a support request.
Session cookies keep your login active across page loads. They are not advertising trackers. Browser settings let you clear or block them; doing so will require you to log in again.
We keep your account record while your account is open and for any period required by local regulations. When retention is no longer required, records are deleted from active systems.
Policy and data questions go to our support team via live chat or email. For formal written requests — including data review or removal — email is the correct channel; all responses are documented.
The questions below cover what our users in Indonesia ask most often about this policy — covering data rights, account access, transaction records and how to contact us. If your question is not here, use the live chat channel after login.
Yes, provided access is permitted under your local law and you are in an eligible region. Availability depends on local law. If access is restricted in your area, you will see a notice at the login screen rather than reaching the lobby.
Yes. Every OVO and ShopeePay deposit is listed in the transaction history tab in your account dashboard after login. The record includes the date, amount and status. Bank Transfer entries follow the same format.
Open account settings after login and use the correction form shown there. Submit the change and our team will verify it and confirm the outcome in writing. You do not need to contact support separately unless the form is unavailable.
We keep your data while your account is active and for any additional period required by applicable regulations in your region. Once retention is no longer required by regulation, records are removed from active systems. You can ask about your specific record via email support.
Cookies on koreajitu maintain your login session across page loads. They are not used for advertising profiling. You can clear or block them in your browser settings at any time — doing so means you will need to log in again at your next visit.
Send a written request to our support email address, which is shown on your account profile page after login. Include your account ID. We track the status of your request in your account dashboard, so you can check progress there without following up separately.