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These terms govern how your koreajitu account works — what you can do, what we are responsible for, and where the boundaries sit. Read through this page before you open an account, and return here whenever you have a question about how a rule applies to your specific situation.
By completing registration on koreajitu, you agree to be bound by the terms set out on this page. These terms form the full agreement between you and us — they cover your access to the account, use of the lobby, and all financial activity including deposits and withdrawals made through OVO, ShopeePay, and Bank Transfer. We may update these terms when our services change or when applicable local regulations require it. When that happens, we will post the revised version here with a note at the top of this page. Continued use of your account after an update is posted counts as acceptance of the revised terms. If you do not agree with a change, the right action is to stop using the account and contact support to close it. These terms apply only where local law permits access to the service. Eligibility depends entirely on the laws and regulations of your region. We do not make any representation that accessing the platform from a particular location is lawful under local rules — that responsibility rests with you. Where access is available under local law, your account, your wallet balance, and your transaction history are each subject to the terms on this page.
Transactions processed through OVO are subject to the same account terms as all other payment methods. OVO deposit and withdrawal records appear in your transaction history under account settings.
ShopeePay activity on your account follows the same rules as other supported e-wallet rails. All ShopeePay transactions are logged and visible in your account dashboard after login.
Bank Transfer instructions and any applicable minimums are shown in the deposit and withdrawal screens. These figures are set by us and displayed at the time of each transaction.
Not every interaction with koreajitu falls under the same rule set. This section breaks down which parts of your experience these terms directly govern, and which areas are handled separately or by a third party. Understanding the boundary helps you know where to direct a question when something is unclear.
Your login credentials, session management, and account security are fully within the scope of these terms. You are responsible for keeping your login details private. Any activity carried out under your credentials is treated as authorised by you.
Deposits and withdrawals made through OVO, ShopeePay, and Bank Transfer are covered by these terms. The specific limits and processing steps shown in your account at the time of each transaction are part of the agreement you accept when you confirm a payment.
Game titles available in the lobby — including content from Spadegaming, PlayStar, CQ9, and JDB — are provided under these terms. We reserve the right to add, remove or adjust available titles at any time without prior notice.
Payment providers, mobile network operators, and any external platforms you connect to from this site operate under their own terms. We are not responsible for the policies or conduct of those third parties, including any e-wallet platform you use to fund your account.
These terms are not one-directional. Alongside the obligations they place on you, they also give you clear, practical ways to manage your relationship with your account and with us. You have the right to review every transaction your account has recorded. That history is accessible in full from the transaction log inside your account dashboard — no request is needed, just log in and navigate to the history section. If any account detail recorded against your profile is incorrect — your name, contact address, or linked e-wallet — you can raise a correction request through our support channel. We will review the submission against the verification documents on file and update the record where the evidence supports it. Questions about how a specific term has been applied to your account are handled the same way: contact support, describe the situation, and we will respond based on the terms in effect at the time of the event in question.
Your full transaction history — including OVO, ShopeePay, and Bank Transfer activity — is visible in the account dashboard at any time after login. No additional steps are required to access it.
If a name, contact detail, or linked payment method on your account needs updating, submit a correction request through our support channel with any supporting documentation we ask for.
If you are unsure how a specific term applies to something that has happened on your account, contact support and reference the relevant section. We will respond with the applicable rule and how it was applied in your case.
You may request that your account be closed at any time. Pending balances are handled according to the withdrawal process shown in your account at the time of the request.
If a section of these terms raises a question you cannot answer from this page, there are three ways to get a response from us. Each channel is staffed to handle account and policy queries from Indonesia. Choose the one that suits how you are accessing the site right now.
The live chat button is accessible from your account dashboard after login. Use it to ask about how a specific term applies to a recent transaction or account event. Responses come from the same team who manage account settings.
For policy questions that require a written record — for example, a formal correction request or a terms interpretation query — send an email through the contact address shown in your account profile section.
The help section inside your account covers common terms questions with step-by-step context. Check there first for questions about transaction limits, account access rules, and how OVO or ShopeePay activity is recorded.
Your account data — including your registered details, session records, and transaction history across OVO, ShopeePay, and Bank Transfer — is held and managed in line with the terms you accepted at registration. We retain transaction records for the period required to operate the account correctly and to respond to any disputes you raise. Once that retention period ends, records are removed from active storage in line with our internal data schedule, a copy of which is available on request through support. Account security is your shared responsibility under these terms. We apply session controls on the platform side; you are responsible for your login credentials and for logging out of shared devices. Cookies are used on the site to maintain your session and remember your account state across page loads — details of which cookies are active are shown in the cookie notice accessible from the footer of this page.
Transaction records and account data are kept for the period set out in our internal schedule. You can request a copy of your data or ask about the retention period through the support email address listed in your account profile.
Cookies on koreajitu maintain your session state and remember your account preferences across devices. The full list of active cookies is in the cookie notice linked from the site footer — review it and adjust your browser settings if needed.
We apply session-level controls from our side. Under these terms, you are responsible for keeping your login credentials private. Any action taken under your credentials is treated as authorised by you unless you notify us of unauthorised access immediately.
If you want to request a change to how your data is handled, or ask us to correct or remove a specific record, contact support with the details. We will respond based on what these terms and applicable local law allow.
Questions about the terms come up most often around account access, payment rules, and what happens when something changes. The answers below cover the situations we hear about most from accounts in Indonesia.
These terms take effect the moment you complete registration on koreajitu. By submitting your registration details, you confirm that you have read and agreed to the terms as posted at that point. If the terms are updated after you register, the updated version applies from the date it is posted on this page.
Transactions completed before a terms update are governed by the version in effect at the time they were made. New transactions processed after an update follow the new terms. Your transaction history in the account dashboard always records which payment method was used and when the transaction was confirmed.
If you do not agree with an update to these terms, you should stop using your account and contact support to request closure. Continued login and use of the account after a new version is posted is treated as acceptance of that version under the agreement you entered at registration.
The version of the terms on this page is the current version. We note updates at the top of the page when a revision is made. If you want confirmation of which version was in effect on a specific date — for example, in connection with a transaction dispute — contact support and we will check the policy history.
The same account terms apply regardless of which supported payment method you use. The specific transaction limits and steps for Bank Transfer, OVO, and ShopeePay are shown in the deposit and withdrawal screens at the time of each transaction — those figures are part of the agreement you accept when you confirm a payment.
Contact support through live chat or the support email address shown in your account profile. Describe what happened, reference the section of these terms you believe is relevant, and we will review the account record and respond with how the applicable rule was applied in your case.