Sports / Casino
This policy explains what data koreajitu collects when you access the lobby, create an account, or use OVO, ShopeePay, or Bank Transfer to fund your wallet — and how we keep that data under your control. Access to koreajitu and the rights described here depend on local law and are available where local law permits.
When you open an account, we collect the registration details you enter — your name, email address, and the contact information you provide. When you fund your wallet through OVO, ShopeePay, or Bank Transfer, we record the transaction reference and amount so your balance remains consistent across every device switch. We do not store your full payment credentials; those are handled by the payment channel you select. We also collect session data — the pages you visit inside the lobby, the device type, and your approximate region — to keep the mobile experience coherent when you switch between your phone and a browser. This session data is tied to your account identifier, not to any third-party advertising profile. We use your data only to operate your account, process wallet transactions, respond to support requests, and maintain the security of your session. We do not sell your personal data to third parties. Where we engage service partners — for example, identity verification or payment routing — those partners receive only the data necessary to complete the specific task. Retention periods depend on the type of record: active account data is kept while your account remains open; transaction records are kept for the period required by applicable rules in eligible regions. When your account is closed, data is deleted or anonymised in line with those requirements.
Transaction references from OVO payments are recorded in your account wallet log. We do not store card or wallet credentials — only the reference needed to reconcile your balance.
ShopeePay deposits appear in your transaction history with a reference code. The payment channel handles credential security; we hold only the amount and reference on our side.
Bank Transfer records show the transfer reference and confirmed amount. These records are visible in your account dashboard and are retained for the period required by applicable rules.
This policy applies to koreajitu's own platform — the account system, the lobby, the wallet, and the support channels we operate directly. It does not extend to third-party sites or services you may reach through links inside the lobby. The four categories below outline exactly what falls inside and outside the scope of this document, so you know which rules govern each part of your experience.
Login sessions, device continuity, and the account dashboard fall fully inside this policy. Data generated when you switch between mobile and browser — session tokens, device type, last-login timestamp — is governed here.
Deposit and withdrawal records processed through OVO, ShopeePay, and Bank Transfer are covered by this policy. The payment channels themselves operate under their own separate privacy terms.
Game titles, sports markets, and lobby pages you browse are covered in so far as they generate session data. Game outcomes and odds are produced by the studio or data feed; those providers hold their own data policies.
Links to external sites, social media pages, or payment-provider portals fall outside this policy once you leave the koreajitu domain. We recommend reviewing the privacy terms of any third-party service you use.
Your account gives you direct access to most of the data we hold about you. The transaction history in your dashboard shows every deposit and withdrawal reference, and the account settings page lets you update your contact details without contacting support. For anything that cannot be changed through self-service — such as a correction to identity records or a question about how long a specific data type is retained — you can reach us through the support contact listed on this page. If you want a copy of the personal data we hold, or you want to raise a concern about how your data has been handled, send a written request through our support channel. We will confirm receipt and aim to respond within the timeframe required by applicable rules in eligible regions. These rights apply where local law permits and are not absolute in every jurisdiction.
Your transaction history and session log are visible in the account dashboard after login. Check there first — most record queries can be answered without contacting support.
Email address and contact information can be updated in account settings. For identity record corrections that require document review, submit a request through the support channel.
For questions about retention periods, data categories, or how a specific piece of data was used, contact us in writing. We log every request and respond within the applicable timeframe.
When you close your account, we delete or anonymise personal data in line with applicable rules. Submit a closure request through support; we will confirm the steps and timeline shown in the response.
If this policy raises a question you cannot answer through your account dashboard, use one of the contact paths below. Include your account username and a brief description of the data question so we can locate the correct record without asking for clarification. All privacy-related requests are handled separately from general account support and are logged for accountability.
Open the live chat icon from any page inside the lobby. For a privacy or data request, type 'data request' at the start of your message so the team routes it correctly.
Send a written data request to the support email address shown in the Contact section of your account settings. Written requests receive a logged response with a reference number.
Most record queries — transaction history, session log, contact details — are self-service inside the dashboard. Check there before opening a support ticket; it saves time on both sides.
Security, retention, and cookie use are the three practical areas where data handling decisions affect your account day to day. We apply encryption to data in transit between your device and the platform, whether you are on mobile or browser. Cookies are used to keep your session active across a device switch — so when you move from phone to desktop, the lobby loads at the state you left it. You can manage cookie preferences through your browser settings; disabling session cookies will require you to log in again on each device.
Data moving between your device and our servers is encrypted in transit. This applies to login credentials, wallet transactions through OVO or ShopeePay, and session tokens used to maintain account continuity across devices.
We use session cookies to maintain your logged-in state and remember lobby position across a device switch. We do not use third-party advertising cookies. Cookie preferences can be adjusted in your browser settings at any time.
Active account data is kept while your account is open. Transaction records — including OVO, ShopeePay, and Bank Transfer references — are retained for the period required by applicable rules in eligible regions, then deleted or anonymised.
When this policy changes in a material way, we post the updated version on this page and update the effective date at the top of the document. Continued use of the platform after an update constitutes acceptance of the revised terms.
The questions below cover the data and privacy topics we hear most often. If your question is not listed here, use the support chat or email path described above — all written requests receive a logged response.
We collect the registration details you enter — name, email, and contact information. Once you fund your wallet, we record transaction references from OVO, ShopeePay, or Bank Transfer. We also collect session data such as device type and lobby navigation to maintain account continuity across devices.
We do not sell your personal data. Where we use service partners — such as payment routing for OVO or ShopeePay — those partners receive only the data required to complete that specific task. They are not permitted to use your data for any other purpose.
Active account data is retained while your account remains open. Transaction records — deposits and withdrawals processed through Bank Transfer, OVO, or ShopeePay — are kept for the period required by applicable rules in eligible regions, then deleted or anonymised after account closure.
Transaction history and contact details are self-service inside your account dashboard. For identity record corrections or a full data export, submit a written request through our support chat or email channel. We log every request and respond within the applicable timeframe.
Yes. When you close your account, personal data is deleted or anonymised in line with applicable rules. Submit a closure request through the support channel; the response will confirm the steps and the timeline applicable to your region.
We use session cookies to keep your account active and maintain your lobby state across a device switch. We do not use third-party advertising cookies. You can disable cookies in your browser settings, but disabling session cookies will require you to log in again on each new device or browser session.